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find Keyword "满意度" 77 results
  • 甲状腺瘤患者日间手术治疗满意度调查分析

    目的 调查甲状腺瘤患者日间手术治疗满意度情况,发现问题,提出改进措施。 方法 2014 年 5 月—2016 年 11 月,对 108 例甲状腺瘤患者日间手术治疗出院 1 个月后进行满意度调查。使用西南医科大学附属医院日间手术病房设计的日间手术患者满意度调查表对患者进行满意度调查,调查内容包括:患者对就医过程的满意度,患者对治疗效果的满意度和患者对医护人员服务态度的满意度共 3 个大内容 15 个小内容进行分析。 结果 甲状腺瘤患者日间手术治疗就医过程满意度为 95%,治疗效果满意度为 100%,对医护人员服务态度满意度为 90%。 结论 通过对甲状腺瘤患者日间手术治疗的满意度调查,了解患者的需求,可及时发现存在的问题,有效促进医疗、护理质量的提高和服务态度的改进。

    Release date:2017-04-19 10:17 Export PDF Favorites Scan
  • Application of Personalized Health Education in Patients Undergoing Day Surgery

    ObjectiveTo carry out health education to day surgery patients, assist the smoothness of their operation, promote early recovery of patients and improve the quality of nursing and patients' degree of satisfaction. MethodsA total of 1 888 operations from January to May, 2013 were chosen to be the control group; and 2 136 operations from January to May, 2014 were regarded as the trail group. Patients in the control group accepted routine nursing and health education, while patients in the trail group accepted health education before and after surgery, and through telephone during the follow-up period. ResultsThe rate of failure to keep the appointment, the readmission rates, and the satisfaction rate to the nursing work were 0.28%, 0.94% and 94.71% respectively in the trial group, while were 3.50%, 3.07%, and 90.20%, respectively in the control group. the differeces between the two groups were significant (P<0.05). ConclusionPersonalized health education can ensure the smooth operation of day surgery, advance wound healing of the patients, and improve the day surgery ward care quality and patient satisfaction.

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  • 慢性肺原性心脏病患者的人文关怀护理

    目的:研究对慢性肺原性心脏病实施人文关怀护理的效果。方法:根据单日和双日住院区分,选择我院呼吸科2008年10~12月的单日住院的慢性肺心病住院患者38例作为对照组, 2008年10~12月的双日住院的慢性肺心病住院患者39例作为实验组,对照组实施常规护理,实验组在常规护理的基础上实施人文关怀护理,。采用自行设计的问卷调查表调查两组患者对护理工作的满意度,并将两组患者的满意度评分分数进行t检验。结果:实验组肺心病患者对工作的满意度评分分数为(53.36±3.17)分,对照组肺心病患者对护理工作的满意度评分分数为(47.47±3.90)分,t=7.28,Plt;0.01,差异有统计学意义。结论: 人文关怀护理使慢性肺原性心脏病患者对护理工作的满意度得到提升,有利于提高肺心病老年人的生命质量和构建和谐护患关系。

    Release date:2016-09-08 10:04 Export PDF Favorites Scan
  • Effect of comprehensive nursing on patients with autoimmune encephalitis

    ObjectiveTo explore the effect of comprehensive nursing service in patients with autoimmune encephalitis (AE).Methods32 patients with AE were selected and treated in our hospital from January 2017 to January 2019. There are 16 patients in the observation group and the control group respectively. The observation group received comprehensive nursing service and the control group received routine nursing intervention. Total satisfaction of clinical nursing was compared between the two groups.ResultsCompared with 10 cases (62.50%) in the control group, 15 cases (93.75%) in the observation group had better overall nursing satisfaction, and the difference between the two groups was significant (P<0.05).ConclusionsFor patients with AE, comprehensive nursing service can significantly improve the quality of life of patients, which has clinical application value.

    Release date:2020-03-20 08:06 Export PDF Favorites Scan
  • 180例血液科住院患者护理满意度调查分析及对策

    目的:通过调查找出护理工作的薄弱环节,分析原因提出对策,提高护理服务质量。方法:对2007年1~12月血液科住院患者的护理满意度进行调查,选择住院3天以上、神志清楚、能阅读文字或可以正确回答问题的患者,每月10日发放调查表15份,调查内容包括护士长接待、服务态度、巡视病房、指导服药、护理技术、入院宣教、健康教育、病房环境及护理总体评价。结果:病房环境满意度为88.7%;其他项目满意度均在96.0%以上。结论:随着我国医疗体制改革的不断深入,患者对住院环境、疾病知识介绍、护理技术等要求也在不断提高。

    Release date:2016-09-08 09:54 Export PDF Favorites Scan
  • A Survey and Analysis on Residents’ Satisfactory Degree to the Rebuilding Status of Community Health Service System in Mianzhu City

    Objective To investigate the rebuilding status of community health service (CHS) system after Wenchuan earthquake in Mianzhu, improve service ability and provide data for better reconstruction of CHS system after natural disaster. Methods The interview was conducted with local health system officials, and self-designed questionnaire for face-to-face interview was distributed to 508 community residents in Mianzhu who were selected by convenience sampling. Data entry and statistical analysis were completed using Microsoft Office Excel 2007 and SPSS 16.0 respectively. Results A total of 508 questionnaires were distributed, and then 486 questionnaires were retrieved effectively (response rate 95.7%). The analysis on 486 respondents in CHS after rebuilding showed the rate of respondents with health files rose from 20.1% to 43.8%, the rate of having regular health check-up rose from 7.4% to 46.7%, the rate of health education rose from 20.1% to 39.7%, the rate of chronic disease monitoring rose from 0.9% to 35.4%, the rate of knowing referral pattern rose from 15.7% to 51.2%, the rate of propaganda for disaster relief rose from 33.6% to 58.6%, and the rate of doing disaster emergency response exercise was 21.8% currently. 62.3% of residents chose CHS on the first visit. The satisfactory degree to CHS rose from 45.4% to 76.1% after earthquake. Both popularization of regular health check-up and propaganda for disaster relief were major factors with influence on residents’ satisfaction to CHS (Plt;0.001, P=0.010, respectively). Conclusion The residents’ satisfactory degree to the rebuilding status of CHS system is encouraging. It is necessary to strengthen the popularization of regular health check-up and propaganda for disaster relief in order to improve the quality of community health service.

    Release date:2016-09-07 10:59 Export PDF Favorites Scan
  • 七氟醚在小儿麻醉诱导中的临床研究

    目的 观察七氟醚在患儿吸入麻醉诱导中的临床应用效果与满意度。 方法 2011年5月-2012年7月将60例患儿分为两组,七氟醚组予以七氟醚诱导麻醉,氯胺酮组采用肌肉注射氯胺酮诱导麻醉。 结果 七氟醚吸入诱导麻醉患儿及家长术前接受度高,分别是68.3%和80.0%,其62.1%患儿顺利吸入诱导入睡,麻醉效果满意,术后苏醒迅速、恶心呕吐及复睡发生少,家长满意度高达98.2%。 结论 七氟醚吸入诱导麻醉家长及患儿易于接受,有利于患儿身心健康,值得基层推广应用。

    Release date:2016-09-07 02:38 Export PDF Favorites Scan
  • Application of Humanistic Ideas in High Quality Nursing Service in Grass-root Hospitals

    ObjectiveTo explore the effect of humanistic ideas applied for high quality nursing service in grass-root hospitals. MethodsIn the process of high quality nursing service between January 2011 and December 2013, humanistic philosophy was adopted. We provided humanistic nursing care for the patients, and humanistic management and care for doctors and nurses. Then, we used self-made questionnaire to do survey on the satisfaction degree in 1 200 patients, 500 nurses and 100 doctors in a third-grade class-A hospital. ResultsThrough the application of humanistic management idea, the satisfaction degree of all patients, nurses and doctors was significantly raised. ConclusionHumanistic concept applied in high quality nursing service inspires the enthusiasm and activity of nurses, promotes their nursing mode, and raise the nursing quality, which satisfies all the patients nurses and doctors.

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  • Development for day surgery patient satisfaction evaluation scale

    ObjectiveTo develop a patient satisfaction evaluation scale for day surgery and test its reliability and validity, so as to provide a scientific and effective tool for day surgery patient satisfaction assessment.MethodsThe literature review method was used to form an entry pool, and the initial version of the scale was formed in conjunction with the expert review method. And then a preliminary survey was conducted to obtain the tentative version of the scale. Finally, 290 day surgery patients discharged between June 15th and July 15th, 2019 were selected to accomplish a survey to check the reliability and validity of the scale.ResultsFinally, a day surgery patient satisfaction evaluation scale was formed, containing 3 stages (pre-hospital, hospitalization, and postdischarge follow-up), 3 dimensions (medical staff evaluation, medical service evaluation, and environment and process evaluation), and 40 items. After the formal survey, the overall Cronbach’s α coefficient of the scale was 0.980, the Spearman-Brown coefficient was 0.933, the Guttman’s half-coefficient was 0.932, and the content validity was 0.87-1.00.ConclusionThe day surgery patient satisfaction evaluation scale was proven good reliability and validity, which can be used as a measurement tool for day surgery patients and applied to clinical practice.

    Release date:2021-03-19 01:22 Export PDF Favorites Scan
  • Extracervical Approaches to Endoscopic Thyroid Surgery

    Release date:2016-09-08 10:41 Export PDF Favorites Scan
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